Medical Device ERP Software

Rootstock Medical Device ERP Software helps medical device manufacturers innovate more effectively, launch products to market faster, comply with stringent regulatory requirements, and deliver a more personalized customer experience.

Rootstock Medical Device ERP Demo

  • Burlington Medical
  • Summit Imaging
  • SPR
  • DirectMed
  • Michigan Pure Med
  • RS Medical

Medical Device ERP System for Accelerated Business Growth

Rootstock’s Cloud-Based Medical Device ERP software automates the manufacturing and compliance processes to give medical device manufacturers complete visibility, control, and traceability over operations. Increase innovation, reduce lead times, maintain industry compliance, manage costs, and resolve customer service requests faster with Rootstock Cloud ERP.

Next Gen ERP Platform Advice for the Next Generation of Your Business

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Automated Supply Chain

Automate Supply Chain Processes to Reduce Lead Times

As medical devices continue to evolve and prioritize patient needs, Rootstock Cloud ERP integrates Sales, Procurement, Production, and Service teams to provide a single source of truth. With detailed scheduling and capacity planning features, ensure a balanced workflow and material supply.

  • Create and manage schedules for all firmed, released, and in-process work orders.
  • Level load shifts and work centers by dragging work order operations from one day to another.
  • Maintain inventory, track inventory locations, costs, and quantities, and plan and set policies such as lead time, MRP parameters, and DRP (Replenishment Planning).

2024 Cloud ERP Guide for Medical Device

Free Guide: How to Choose the Right ERP System For Your Company

Our 2024 Cloud ERP Evaluation Guide for Medical Device Manufacturers contains over 100 functional, industry-focused items to consider and compare as you search for the cloud ERP solution that’s right for you.

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6 Requirements for Medical Device Manufacturers

The 6 Key Elements Medical Device Manufacturers Should Have in their ERP System

Read our free eBook, “6 ERP Requirements for Medical Device Manufacturers” to understand the 6 crucial elements that should be in your ERP system.

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“Rootstock provides the functionality we never had before which is a dynamic, detailed look at inventory, cost of sales, and sales. It gives us a real-time ability to dissect pretty much anything we want. It’s a big benefit.”

Sonia Smith, Controller
Summit Imaging
Product History and Traceability

View Complete Product History and Traceability

Medical device manufacturers must maintain quality data and track all product information across the entire supply chain in order to comply with government and industry standards, including, 21 CFR Part 820, 21 CFR Part 11, ISO 13485:2016, cGMP, ISO 9001:2015 and more.

With Rootstock Cloud ERP for medical device manufacturers, maintain & manage complete product history from engineering and production, fulfillment and delivery, to service and finance.

  • Track and trace all parts and products, including lot and serial number control, purchasing receipts, full inventory, and more. 
  • Automatically record supplier, material, and production transactions, resulting in full audit trails 
  • Integrate with Rootstock partner ComplianceQuest eQMS native to the Salesforce Platform for sophisticated regulatory compliance & guidance. 

Customer Service & Support

Customer-Centric Service and Support

With Rootstock Medical Device ERP System and Salesforce, manufacturers can ensure that all product history and serialization carry through to service and support. 

  • Complete service lifecycle tracking ensures replacement inventory is always correct and complete customer history is maintained.
  • Returns management lets you control the return of products and installed components from a customer with effective disposition of returned items.
  • Warranty/entitlement management lets you maintain data on warranty status and all other customer information
  • Resolve customer complaints quickly and improve customer relationships with ComplianceQuest eQMS and Salesforce Service Cloud working together with Rootstock Cloud ERP

“Between product improvements our engineering team made and released into the field and the improved complaint handling efficiency, the number of open complaints has significantly decreased despite our continued rise in sales. Our timeframe for investigating and resolving complaints has decreased by an average of 60%.”

Ben Austin, CFO
SPR Therapeutics
Customer Success Story - SPR Therapeutics

Customer Success Story: SPR Therapeutics

SPR Therapeutics is a medical device company specializing in neurostimulation technology. In order to pursue its mission, the company developed a strategic and aggressive growth strategy. Early on, however, they discovered that their internal systems, including CRM, inventory management, and quality management, were holding them back. They were disconnected, inefficient, and made poor use of critical data. They needed a new technology foundation that would support their growth plan, not undermine it.

Learn how SPR Therapeutics has benefited from taking a platform business systems approach with Rootstock, ComplianceQuest, and Salesforce.

VIEW SUCCESS STORY

Watch a Demo of Rootstock ERP for Medical Device Manufacturers

See how Rootstock Cloud ERP for Medical Device Manufacturers is designed to accelerate business growth, maintain industry compliance, and manage manufacturing operations with ease.

Explore Rootstock Cloud ERP Software Products

From sales to customer service, engineering to production, supply chain to inventory, Rootstock’s Cloud ERP has all the capabilities needed for Medical Device Manufacturers to manage production operations efficiently and drive business growth.