Video Explains How/Why Fike Connected Rootstock ERP to Salesforce Platform
See How This Combined System Increases Visibility for Internal & External Stakeholders
San Ramon, Calif. – January 26, 2022 – Rootstock Software, a worldwide provider of cloud ERP, today announced that the Fike Corporation has shown in a video how they have composed their business architecture by building upon the Salesforce Platform starting with their CRM function and adding Rootstock Cloud ERP for its core business foundation. Viewers will see how Fike has tailored their ERP on Salesforce to suit their specific business processes and has added more than 60 applications from the Salesforce AppExchange that natively connects to the Salesforce Platform for a one-of-kind business architecture to suit their one-of-a-kind business.
Fike is a global manufacturer specializing in life safety. They produce and distribute fire detection and suppression products, explosion protection products and pressure relief products serving large commercial industries such as pharmaceuticals as well as government agencies around the world.
“When we looked at Rootstock, it just made sense,” says Chad Lowman, Fike director of corporate business systems. “What if we could create a lead in Salesforce and it would automatically cascade through the system into cash on the other end? Not just creation of a work order, but completion of that work order and shipping the product. Now we can see full scale how long it takes to convert a lead into an opportunity that actually turned into an order and reconciles into cash upon shipment when we get paid.
“There’s no easier way to do that than having all of your data on the same platform and all of the identifiers just seamlessly tracking the life of an order,” emphasizes Lowman. “Not only that, but now I can easily do a return material authorization (RMA). I can see the warranty side. I can do more things that are reflective of our customer. It’s akin to the old school phone operator plugging cords into connectors on a switch board.”
To see an explanation of the process at Fike, please click on the following link: ERP Business Case: How Fike Corporation Transformed Their Business Strategy. To see the video, lick on the play button at the bottom of the explanation.
About Rootstock Software
Rootstock Software is a worldwide provider of cloud ERP on the Salesforce Platform. When combined with Salesforce CRM, Rootstock Cloud ERP offers manufacturing, distribution, and supply chain organizations a single platform to grow and manage their businesses. Rootstock Cloud ERP is a flexible, modern, and digitally connected system that transforms companies to deliver a more personalized customer experience, efficiently scale operations, and out-service the competition.
Fike manufactures industrial safety products that protect people and organizations from combustible dust explosions, pressure-related explosions and industrial fire hazards. Using internal product development, scientific research, and testing and validation capabilities, Fike develops application-specific solutions consistent with the world’s codes, standards and regulations.